The front office in Winston

Map the tools a hospitality front office runs today onto one workspace.

What you will learn

The setup Winston replaces

The shared inbox, the reservation system, and the Excel sheet tying them together — and where each one lands in Winston.

Guests, events, and bookings as records

Modeling guests as people, and events and group bookings as their own objects, so every inquiry has a record from day one.

What Winston does for a front office

Reading inquiries across inboxes, filling in dates and party sizes, and drafting replies — which wait for your approval before sending unless you turn on auto-send.