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Winston

Winston 101

Everything you need to master the basics of Winston — records, inboxes, and Winston.

  1. Welcome to Winston

    Learn what Winston replaces and how the pieces fit together.

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  2. Introduction to navigating Winston

    Get to know your way around Winston — the sidebar, records, search, and the keyboard shortcuts that tie it all together.

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  3. Introduction to email sync

    Connect Gmail or Outlook and see exactly what syncs, what stays private, and what Winston is allowed to do — in plain terms.

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  4. Introduction to data importing

    Bring your spreadsheet or old CRM into Winston — what you can import, how column mapping works, and what happens after.

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  5. Winston's data model

    Key concepts for understanding how data works in Winston.

    6 articles

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  6. Introduction to workflows

    Automations that respond when something happens in your workspace — triggers, conditions, and actions, with a worked inquiry-routing example.

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  7. Winston glossary

    Every term the help center uses, defined in one or two lines — from objects and records to workflows, sequences, and Winston.

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