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Winston

The CRM behind rooms that never miss a message.

Restaurants, venues, and hospitality groups run their whole inquiry funnel on Winston.

The best hospitality teams use Winston for

  • Booking Requests
  • Email Inquiries
  • Event Enquiries
  • Deposit Reminders
  • Guest Follow-ups
  • Table Reservations
  • Review Requests
[+] Plugs into the tools you already run on
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GmailGmailGmailMicrosoft OutlookMicrosoft OutlookOutlookGoogle CalendarGoogle CalendarGoogle CalendarOutlook CalendarOutlook CalendarOutlook CalendarRestooRestooRestooCoverManagerCoverManagerCoverManager
GmailGmailGmailMicrosoft OutlookMicrosoft OutlookOutlookGoogle CalendarGoogle CalendarGoogle CalendarOutlook CalendarOutlook CalendarOutlook CalendarRestooRestooRestooCoverManagerCoverManagerCoverManager

Restaurants · 3 venues

87% of customer email handled without a human touching it.

Three dining rooms, one events inbox, and a night shift that used to answer nothing. Six weeks after connecting Gmail, the group's replies go out in minutes around the clock — drafted, sourced, and booked by Winston, approved by the team.

Read the story

Events · Madrid

Proposals out in 4 minutes, day or night.

Every inquiry gets a grounded reply citing the venue's own menus — with the right package attached.

Private dining venue

Venues · Lisbon

3.2x more bookings from the same inbound.

Follow-ups stopped slipping. Day-30 nudges recovered quotes the team had written off.

Boutique event space

Hotels · Algarve

14 hours a week back to the front desk.

Group blocks and long-stay inquiries filed, priced, and answered beside the PMS.

Coastal hotel group

Agencies · Barcelona

Every client thread, one timeline.

Multi-venue programs run from a single inbox with per-client reply skills.

Catering agency

Illustrative pilot stories — composite results from our first venues. Named case studies are coming as pilots conclude.

“We didn't hire another coordinator. We connected the inbox — and the inbox started closing.”

Sofía M.

Events director · Madrid restaurant group

The inbox that books. Yours, from week one.

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