[ Embedded intelligence ]
It answers like you. Because it read your history.
Connect Gmail or Outlook and Winston reads your history — every package you've sent, every price you've quoted, every answer you've already written. New inquiries get a draft built from that, never from a guess.
Drafts only until you approve — nothing sends itself.
Amaia & Jon — Wedding in June — 80 guests?. Hi! We're getting married on June 20th and loved your terrace… Read, Client filed, Wedding Dossier attached, Draft ready. Hi Amaia, June 20th is free — I've pencilled you in while we talk. I've attached our Wedding Dossier 2026 with menus and pricing for 80 guests. Would you like to come by for a tasting? We host them on Thursday evenings. From: Wedding Dossier 2026.pdf, Source: deposit terms · from a past thread
Leire Etxeberria — Dinner for 14 next Thursday?. Hi! We'd love a table for a team dinner — around 14 of us… Read, Client filed, Group Menus attached, Draft ready. Hi Leire, Thursday works — our private corner seats up to 16. I've attached our Group Menus with three set options for parties of 10–15. Shall I hold the table at 20:30 while you confirm with the team? From: Group Menus.pdf, Source: group set menus · from a past thread
[ Day one ]
Set up by day one. Winston reads your history first.
Point Winston at your inbox and it reads backwards — every answer you've ever written becomes context it can reuse. No forms, no data entry, no training period.
- Reads your sent mail — every answer you've given
- Reads your Resources — the menus and policies you upload
- Starts drafting from them the moment you connect
How much is the deposit?
30% of the estimated total confirms the date; the rest is due a week before the event.
From your sent mail
How many guests fit on the terrace?
The terrace seats 90 for dinner and holds up to 120 standing.
From your sent mail
Can we visit the venue?
Visits run Tuesday to Friday, 10:00–13:00 — pick a slot and we'll show you around.
From your sent mail
Do you have a kids menu?
Yes — a three-course kids menu for under-12s, included in every event package.
From your sent mail
What's the corkage fee?
€12 per bottle if you bring your own wine; waived for parties over 50.
From your sent mail
What's the cancellation policy?
Free cancellation up to 30 days out; after that the deposit is retained.
From your sent mail
An inquiry lands. Here's everything that happens next.
Five steps, a few seconds, zero admin — watch one inquiry travel the pipeline.
01
Reads & classifies
Wedding, group, press, or invoice — Winston tags the inquiry in seconds.
02
Files the client & record
A new client card with the date, party size, and contact — no typing.
03
Pulls the answer from knowledge
Deposit terms, capacities, availability — from answers you've already given.
04
Attaches the right resource
The wedding dossier for weddings, group menus for groups — the right file, every time.
05
Drafts the reply
A full reply in your voice, waiting in drafts for your approval.
Same pipeline for Gmail and Outlook — one brain, every inbox.
Upload it once. Winston attaches it at the right moment.
Your dossiers and menus live in one library. Winston reads each inquiry and pulls the file that answers it — so every reply arrives with the attachment you'd have hunted down yourself.
- Upload PDFs once — dossiers, menus, price lists
- Winston matches each inquiry to the right resource
- Every draft arrives with the attachment already in place
Correct it once. Winston never makes that mistake again.
Corrections aren't lost in a sent folder. When you fix a draft, save the fix as a skill — and every future draft uses it.
- Edit any draft before it sends
- Saved corrections become skills you can review
- The same mistake never ships twice
Hi Íñigo, thanks for thinking of us for your celebration. Full buyouts start at 80 guests. I've attached the pricing — happy to arrange a visit whenever suits.
Minimum guests for a full buyout? Full buyouts start at 80 guests. Skill saved · just now
The next draft on this topic gets it right — automatically.
Your voice, spelled out. Skills, rules, and templates.
Tone isn't magic — it's settings you can read. Skills say how Winston writes, rules say what it must never do, and templates give it your best openings.
Sign-off
Warmly, Vanessa — Casa Miren
Greeting style
First names, warm, one exclamation mark at most.
Parking instructions
Standing block: the public lot on Calle Mayor, two minutes from the door.
Auto-draft, or just organized. You pick the level of help.
Both modes: nothing sends without a person pressing Send.
Every inquiry arrives with a reply already written — grounded in your knowledge base, sitting in drafts until you approve it.
One inbox for the whole team. Gmail and Outlook, answered together.
Every mailbox lands in one shared inbox. Winston sits inside the conversation — summarizing, drafting, and logging — and any teammate can take over with one click.
- Gmail and Outlook threads side by side, one history
- Winston summarizes each conversation and flags the latest ask
- Reply yourself anytime — Winston pauses the moment you do
Amaia
Hi! We're getting married on June 20th and loved your terrace — could you send pricing for 80 guests?
Winston · draft
Hi Amaia! June 20th is free — I've attached our Wedding Dossier with menus and pricing for 80. Would you like to come by for a tasting?
Amaia
A tasting sounds perfect. Could we come Thursday?
Sending a reply pauses Winston on this conversation — it's yours from here.
Don't want to connect your inbox? Give Winston its own.
Some teams prefer Winston on its own address. Put events@casamiren.com on your site and menus — Winston reads everything that lands there, classifies it, and routes it to the right person.
- No personal inbox connected — Winston gets its own address
- Every message classified: wedding, invoice, press, or not sure
- Routing rules send each one to the right teammate
Routing rules are yours — Winston sorts, people decide.
Wedding, Invoice, Press, Not sure
Routed: wedding inquiry → Marco
Escalated: not sure → Vanessa
“I corrected it twice in the first week. I haven't corrected it since.”
Your next inquiry, already answered.
Connect Gmail or Outlook and Winston reads your history today — your first grounded drafts are waiting tomorrow morning.
Drafts only until you approve — nothing sends itself.